Privacy Policy

Information We Collect

polivantexura collects various types of information to provide you with our financial terminology education services and improve your learning experience.

• Contact details including name, email, and phone number
• Educational background and professional experience
• Learning preferences and course selections
• Payment information processed through secure third-party providers
• Technical data such as IP addresses and browser information
• Course progress, quiz results, and assignment submissions

We automatically collect certain technical information when you visit our website, including your device type, operating system, browser version, and pages visited. This helps us optimize our platform for better user experience.

How We Use Your Information

Your information helps us deliver personalized financial education and maintain the quality of our services. We process your data for legitimate educational and business purposes.

• Providing access to financial terminology courses and learning materials
• Tracking your progress and providing personalized feedback
• Communicating about course updates, new programs, and educational opportunities
• Processing payments and managing your account
• Improving our educational content and platform functionality
• Complying with South African educational and financial regulations

Data Storage and Security

polivantexura implements comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your data is stored on secure servers located in South Africa and compliant with the Protection of Personal Information Act (POPIA). We use encryption for data transmission and storage, regular security audits, and access controls to ensure your information remains protected.

• SSL encryption for all data transmitted to and from our servers
• Regular security assessments and vulnerability testing
• Limited access to personal data on a need-to-know basis
• Secure backup systems with encrypted storage
• Compliance monitoring to meet South African privacy standards

Your Rights Under POPIA

As a South African resident, you have specific rights regarding your personal information under the Protection of Personal Information Act. polivantexura respects these rights and provides clear procedures for exercising them.

• Request access to your personal information and processing activities
• Correct inaccurate or outdated personal information
• Delete your personal information under certain circumstances
• Object to processing of your personal information
• Restrict how we process your information
• Lodge complaints with the Information Regulator

To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within the timeframes required by POPIA, typically within 30 days.

Data Retention and Deletion

polivantexura retains your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by South African law.

Course records and academic progress are typically retained for seven years after course completion to provide ongoing support and certification verification. Contact information may be retained longer if you continue to use our services or subscribe to our educational updates.

• Course completion records: 7 years from completion date
• Payment information: 5 years for tax and audit purposes
• Marketing communications: Until you unsubscribe
• Website analytics data: 26 months maximum
• Support communications: 3 years from last interaction

Third-Party Services and Data Sharing

polivantexura works with carefully selected third-party providers to deliver our educational services effectively. These partnerships are governed by strict data protection agreements.

We share your information only when necessary to provide our services, comply with legal obligations, or protect the rights and safety of our students and staff. All third-party processors are required to maintain the same level of data protection as polivantexura.

• Payment processors for secure transaction handling
• Learning management system providers for course delivery
• Email service providers for educational communications
• Analytics services for platform improvement (anonymized data only)
• Professional advisors bound by confidentiality obligations

We never share your personal information for marketing purposes without your explicit consent. Any data sharing arrangements include contractual obligations to protect your privacy and comply with South African data protection laws.

International Data Transfers

While polivantexura primarily processes and stores your information within South Africa, some of our trusted service providers may be located internationally. When international transfers occur, we ensure adequate protection through appropriate safeguards.

Cookies and Tracking Technologies

polivantexura uses cookies and similar technologies to enhance your learning experience and analyze website usage. These technologies help us remember your preferences and provide personalized content.

• Essential cookies for website functionality and security
• Preference cookies to remember your settings and choices
• Analytics cookies to understand how our platform is used
• Marketing cookies for relevant educational content (with consent)

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We respect your browser's "Do Not Track" signals where technically feasible.

Changes to This Privacy Policy

polivantexura may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through email or prominent website notices.

Minor updates that don't affect your rights or how we handle your personal information may be implemented without individual notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.